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Have you seen advertisements similar to this in relation to legal assistants and are they credible? We know in these days of mass advertising that the average person is exposed to over 4,000 sales pitches a day in one way or another. Now we know that anyone offering legal assistants as their primary product must get the word out.
We applaud good advertising because it does bring the products we are seeking to our attention. However, just because it has been SEEN ON TV does that make it the best? We seriously doubt it and this is the reason for this web site. We want to give you the very best information about legal assistants we can find and the best resource for buying it if you choose.
umer Tips: Not Happy With Your Purchase? Here's How To Get Results
by: News Canada
Web based "Complaint Courier" designed by governments to help Canadians
(NC)-If you've just purchased a product that doesn't meet your expectations, here's how the Canadian Consumer Information Gateway suggests you proceed:
Give the merchant a chance to solve the problem. Go to customer service or talk to the manager. A face-to-face discussion is best. Be firm, but polite and business-like. Calmly and accurately describe the problem and what action you would like taken. Request specifics as to how and when something will be done, and get the person's name in case you have to refer to this conversation later. Keep a record of your efforts to resolve the problem.
If this doesn't work, visit the Canadian Consumer Information Gateway Web site at ConsumerInformation.ca and click on 'File a complaint'. This will hook you up to "the Complaint Courier" which takes you through a six step process that deals with:
This process also includes a 'letter writing wizard' to assist you in articulating your complaint to the business. Taking legal action should be the last resort. Be aware that you might have to act within a certain time period. Small Claims Court is an informal and relatively inexpensive method of resolving disputes.
The Canadian Consumer Information Gateway is a new Web site designed by Industry Canada. It's the place to go for objective, reliable, current Canadian consumer information launched by federal, provincial, territorial governments and their partners specifically to serve the interests of Canadian consumers .
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